Introduction
• Defining critical thinking and recognising cognitive bias
• Uncovering individual goals and challenges
• Introducing a 4 Step process and Top 10 Techniques
Identify
• Clarifying the real goal(s) and connecting with purpose
• Gaining perspective and framing
• Escaping Either/Or Thinking and communicating well
Investigate
• Managing uncertainty, knowing what you need to know
• Recognising own biases, questioning unconscious assumptions
• Widening search for information, knowing self, assessing
Options
• Future-proofing decisions
• Anticipating pitfalls, planning for success
• Techniques to challenge thinking and build confidence
Communicate
• Seeking disagreement and involving unheard voices
• Having the confidence to change your mind
• Using the 4 Step Process in real life