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Key Takeaways: Learn techniques for creating clear, effective data visualizations. Understand the principles of data storytelling and impactful data communication. Discover how to tailor charts and visuals to different audiences and contexts.

A government’s digital transformation is only as good as the skills of its people. But how do governments build digital capability at scale and ensure that teams at every level – from policy experts to frontline workers – are empowered with the right skills? This session will share insights from how governments at national and state level can – and have – built digital skills. We will discuss the most effective strategies to develop skills, looking at how to focus on overcoming common barriers to maintaining digital skills – from cultural resistance to funding constraints – and share lessons learned from major digital upskilling initiatives.

Governments are looking to use artificial intelligence to improve how government works and deliver more effective public services. In the UK, the government has focused on providing civil servants with the essential understanding of the principles of artificial intelligence, while being able to use AI in their work as part of the civil service’s One Big Thing initiative. Elsewhere, governments have developed plans to develop homegrown AI systems that can be used with confidence, while also meeting fast-developing UK and EU regulations. Making the most of AI will therefore require governments to have access to the right digital skills – and for public servants to understand the potential of AI. This Global Government Forum webinar will bring together public service leaders to discuss how governments can build the skills that they need for AI, and unlock its use at scale. In this webinar, held in partnership with knowledge partner Coursera, we will discuss: How governments can understand the skills, knowledge, and tools they need now to make the most of AI development and deployment – and future-proof their workforce. How governments can ensure AI use in the public sector meets with emerging international and national regulations. How civil servants can be provided with tailored learning journeys to work out how to use AI in their work.