AI
Building trust in AI to help government deploy it
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Jun 24, 2025 • 09:30 am (EST)
How to build digital credentials that work for all
Join this discussion to find out:
* Real world use cases of how digital credentials have been deployed in public services, sharing insights on how credentials can provide early transformation wins, and create more streamlined processes within government.
* Why digital credentials matter in improving trust, service delivery, and citizen control over data across government.
* Common barriers to adoption – from implementing credentials in fragmented IT environments and legacy systems to a lack of shared standards and interoperable wallets across government – and how they can be addressed.
Digital credentials offer governments the opportunity to streamline operations, deliver more integrated services to citizens, and improve overall efficiency. Research by the Global Government Forum highlights the transformative potential of this technology, and many governments worldwide are actively developing digital credential solutions.
However, despite the promise, governments often encounter barriers that hinder progress and limit their ability to fully realize these benefits.
This Global Government Forum webinar, supported by knowledge partner AffinitiQuest, will explore how governments can develop digital credentials that are both inclusive and effective. It will examine the common barriers to deploying credentials across different government organizations and discuss practical steps to overcome these challenges.
Presenters
Siobhan Benita
Moderator, Global Government Forum
Siobhan was a senior civil servant in the UK with more than 15 years’ Whitehall experience. She worked in many of major delivery departments, including Transport, Environment, Health and Local Government. She also had senior roles at the heart of government in the Cabinet Office and HM Treasury, including supporting the then Cabinet Secretary, Lord O’Donnell, to lead work on civil service reform and strategy. Siobhan left to run as an independent candidate in the Mayor of London election. She subsequently joined her alma mater, Warwick University, as Chief Strategy Officer of Warwick in London and Co-Director of the Warwick Policy Lab.
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