Jul 08, 2025 • 09:30 am (EST)

How to Get the Right Skills Mix for Modern, Digital Government

This session will discuss how governments can assess the skills it needs; how they can build the skills it needs through recruitment; and how to boost the skills of civil servants who already work in government. How to understand and develop the key competences needed within government. How to focus on improving the digital skills within civil services. How to revamp recruitment practices to make government more agile, plus other recommendations from GGF’s Making Government Work report.

Governments around the world are all faced with meeting skills gaps and talent challenges. Many services require digitally-savvy public servants to help deliver more citizen-focused services, while there is also a need for leadership and management skills to allow government to become more risk-smart and innovative.

This Global Government Forum webinar will bring together public servants from across the world to discuss how to build the skills that are needed – from the importance of core skills for civil servants to how government can invest in the skills and talent that they need.

Together we will discuss:

How to understand and develop the key competences needed within government.
How to focus on improving the digital skills within civil services.
How to revamp recruitment practices to make government more agile, plus other recommendations from GGF’s Making Government Work repor

Presenters

Lauren Hunter

Director- Talent Policy and Platforms, Digital Talent and Leadership Sector, Office of the Chief Information Officer of Canada

Lauren is the Director for Digital Talent Policy and Platforms at the Office of the Chief Information Officer of Canada. She has a PhD in human rights from the University of British Columbia, where she taught antiracism and gender analysis at the Centre for Social Justice. She joined Government in 2008, and has worked extensively on Indigenous issues, strategic policy, innovation, and digital products. Working with her team, she launched the first innovation hub in the Government of Canada in 2014, and helped several other departments in establishing their own hubs and labs. Since 2017, Lauren has been leading platform experimentation and delivery related to digital talent solutions.

Mia Hunt

Moderator, Global Government Forum

Mia has been Editor of globalgovernmentforum.com since 2019. She is a journalist and editor with a background in covering commercial property, having been Market Reports and Supplements Editor at trade title Property Week and Deputy Editor of Shopping Centre magazine, now kq1nown as Retail Destination. She has also undertaken freelance work for several publications including the preview magazine of international trade show, MAPIC, and Tes Global (formerly the Times Educational Supplement) and has produced a white paper on energy efficiency in business for E.ON. Between 2014 and 2016, she was a member of the Revo Customer Experience Committee and an ACE Awards judge. Mia graduated from Kingston University with a first-class degree in journalism and was part of the team that produced The River newspaper, which won Publication of the Year at the Guardian Student Media Awards in 2010.