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Artificial Intelligence (AI) continues to evolve rapidly with trends like agentic AI, small language models, composite AI and many others. While some trends aim to enhance GenAI, others are setting the stage for the next generation of AI. Meanwhile, AI is also evolving in terms of its adoption by organizations and the challenges of applying AI effectively and responsibly, turning its promise into reality. Join this complimentary Gartner leadership webinar as a Gartner expert explores the most important trends for 2025, focused on the key themes of making AI more valuable, more actionable and more trustworthy. You will walk away from this session with answers to your vital questions, a copy of the research slides and recommended actions to help you achieve your goals. Discover how organizations can create more value from AI through trends like decision intelligence and AI literacy Learn how AI can become more actionable with trends such as AI agents and causal AI Enhance AI trustworthiness through trends like guardrails and neurosymbolic AI

The tasks performed in today’s workspaces are undergoing a significant transformation. With advancements in AI, robotics, and digitalization, we are witnessing a revolution in how operations are conducted. These cutting-edge technologies are automating processes, boosting productivity, and making workflows more resilient, transparent, and flexible. In this webinar, our experts discuss the current and future landscape of work, focusing on the transformative impact of key digitalization technologies. We explore: Next-generation RPA and predictive global process controls The role of knowledge management and human augmentation tools like XR and AI Copilots The rise of general-purpose robots and AI assistants Emerging solutions for common processes, tasks, and roles across industries Future scenarios that could redefine your organization’s operations As these technologies continue to evolve, they are not just shaping the future—they are rapidly becoming integral to the present. Explore actionable strategies to streamline your workflows, redefine roles and responsibilities, and highlight the new technology assets and skills your organization will need to stay competitive.

In this webinar, Business Analyst Herbert Ucheoha, will reassure members that there will be plenty of work available once they are ready for the world of work, and will point us towards the types of jobs that are available and are becoming available, and will attempt to predict how the field of IT may further evolve over the next 5 years.